PLEASE BE AWARE THAT ALL OUR ITEMS ARE HANDCRAFTED.
AS A RESULT, EVERY ITEM IS MADE TO ORDER. WE AVOID LONG PRODUCTION CHAINS, WAREHOUSE STORAGE, AND OVERPRODUCTION.

RETURN/EXCHANGE DELAY NOTICE
Due to production some items may ship later than expected.

ELIGIBLITY & REQUIREMENTS 
TSCHAIKOWSKI does not accept returns unless an item is damaged or defective.

DOMESTIC RETURNS
In the case that an item is received damaged or defective please email the following to start a return.

INTERNATIONAL RETURNS
Please be advised that international customers are responsible for customs duties and/or brokerage fees in addition to shipping costs for returns.
Refunds and exchanges will not be processed until items are returned and inspected by our warehouse. All items must be returned in their original condition: tags attached, packaging intact, and product unworn & unwashed. 

To start a return email: INFO@